What further separates Silver Insurance from others is the fact that we have our own in house claims department, headed by a team of qualified solicitors and risk experts
At Silver Insurance, we have a team of experts who create the bespoke insurance solutions. We work closely with you from the outset to fully understand your business, examining your business type, claims history and risk profile to ensure that we understand your key objectives and requirements. Where appropriate we can analyse your claims history to allow us to properly consider different policy deductible options. By working in this way we are able to design the policy coverage to your exact requirements. This means that premium is not wasted on extensions which add little or no value to you.
Our claims department follows a service philosophy that seeks to provide prompt, fair and accurate service through qualified, experienced, professional legal and risk specialists. It is our duty to help customers identify and prevent losses that results into proven loss reductions. Identifying causes of loss is the first step toward reducing losses and costs. Our philosophy is to make sure our customers know what benefits they are entitled to and to pay what we owe. From claim submission, to evaluation, and through the final resolution, our claims professionals provide prompt service and treat people with fairness and respect.
As a credible and reliable insurance company, our mission is not just to provide service when you have a claim, but also to help you keep them from occurring. As your trusted advisor, we will act as your advocate towards claims settlement and ensure you attain the full benefits of your policy.